We are Meridian Labs, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Mid-Level Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Build and maintain a healthy sales pipeline using CRM tools
- Collaborate with customer success on seamless handoffs post-sale
- Maintain accurate records of all sales activities in Salesforce
- Develop and deliver compelling product demos to potential clients
- Exceed quarterly revenue targets and contribute to team growth
- Provide market feedback to product and marketing teams
- Identify customer needs and align solutions to their goals
What We're Looking For:
- 3-5 years of relevant professional experience
- Solid understanding of best practices in your domain
- Excellent written and verbal communication abilities
- Proven ability to deliver projects independently
- Strong analytical and problem-solving skills
What We Offer:
- Company-wide team retreats twice per year
- Flexible hours — we trust you to manage your time
- Competitive salary with equity or performance bonuses
- Fully remote — work from anywhere in the world
- Unlimited PTO and company-wide recharge days
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.